Timing
Physical orders are normally prepared within 1-2 business days.
Estimated delivery is 3-5 business days after shipment. Timing may vary for islands, remote areas, holidays, or courier checks.
Costs
Shipping is free for orders over €50.
For orders under €50, the shipping cost is shown before payment at checkout.
Packaging
Books, cards, and bundles are packed to protect corners and surfaces in transit.
Posters are shipped in a protective rigid tube.
Digital
Ebooks and digital workbooks are not physically shipped.
Files are available after purchase in PDF and EPUB, where included with the product.
Delivery issues
If a parcel arrives damaged or does not arrive, contact us through the channel shown in your order confirmation with your order number and packaging photos if available.
Practical information for orders, data, and support.